Terms of Service
Last updated: June 23, 2026
These Terms govern your use of OctoMail, a product of OctoAIverse. By using OctoMail, you agree to them. If you don’t agree, don’t use the service. Questions? Email [email protected].
1. The service
OctoMail is an AI assistant that connects to your Gmail to read, qualify, and reply to inbound email leads on your behalf.
2. Eligibility & accounts
You must be at least 18 and able to enter into a contract. You’re responsible for your account, your login credentials, and the accuracy of the information you provide.
3. Your Gmail connection
You authorize OctoMail to access your Gmail to provide the service. You can revoke this access at any time in Settings or from your Google Account, which stops all access.
4. Automated replies — your responsibility
OctoMail can draft and, with Autopilot enabled, automatically send replies from your email account. You are responsible for all messages sent from your account. Replies are AI-generated and, while designed to be accurate and to never quote a price or commit to a date on their own, they may contain errors. You should configure your settings and questions carefully and review replies. You can disable Autopilot at any time. To the extent permitted by law, we are not responsible for the content, accuracy, or consequences of automated replies, or for any missed or delayed messages.
5. Subscription & billing
OctoMail is offered by subscription (currently $99/month USD, or $129/month CAD, with annual options). New accounts include a 7-day free trial; no card is charged until the trial ends and you choose to continue. Payments are processed by Stripe. You may cancel anytime, which stops future charges. Except where required by law, fees already paid are non-refundable.
6. Acceptable use
You agree not to use OctoMail for spam, unlawful, deceptive, or abusive messaging, or in any way that violates Google’s policies, any provider’s terms, or applicable law — including anti-spam laws such as CAN-SPAM (US) and CASL (Canada). You are responsible for ensuring your communications comply with the laws that apply to you.
7. Intellectual property
OctoMail, including its software, design, and content, is owned by OctoAIverse. You retain all rights to your own data and the content you send and receive.
8. Disclaimers
The service is provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee any particular number of leads, replies, deliverability, or business outcome.
9. Limitation of liability
To the maximum extent permitted by law, OctoAIverse will not be liable for any indirect, incidental, special, or consequential damages, or for any amount exceeding the fees you paid to us in the 12 months before the claim.
10. Indemnification
You agree to indemnify and hold OctoAIverse harmless from claims arising out of your use of the service or the messages sent from your account.
11. Termination
We may suspend or terminate accounts that violate these Terms or that create risk or legal exposure.
12. Changes
We may update these Terms. Continued use after an update means you accept the revised Terms.
13. Governing law
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-laws principles.
14. Contact
OctoAIverse — [email protected]